Deep Creek Retreat Guest Info Page
Welcome! This page contains all of the property information you will need for your trip. Please bookmark or save this page for the best possible experience with us!
Check-in: 4pm
Check-out: 10am
Password: HyattCreek200
Occupancy
Six(6), per our local lodging license, fire code and house rules. The maximum number of guests allowed at the dwelling is the number agreed upon at the time of booking. Anything above this number is by law considered trespassing and by definition a "party" or “event”. There is to be no PARTIES or EVENTS what-so-ever and violation of this rule as laid out in the rental agreement will be subject to immediate eviction and loss of the security deposit. This includes all children and infants. Should you have any guests over the maximum occupancy there will be a $50 per person per night charge for the total number of nights booked and/or possible loss of deposit and immediate eviction. Prior approval must be given in advance for additional guests to be on the property. Any number of persons above the total maximum occupancy number will immediately be asked to leave the property.
Additional Guests
Additional Guests - Not permitted. The maximum number of guests allowed at or in the dwelling is the number agreed upon at the time of booking. Prior approval must be given in advance for additional guests to be on the property. Should you not register all guests, we may not be able to check you in, your check-in may be delayed, and/or additional charges may apply.
Pets
PETS - Must be added to the reservation before check-in.
Pet Fee is $60 for up to two pets with a 2 pet maximum without prior approval.
Pets should be housebroken and are NOT allowed on any furniture or bedding whatsoever.
North Carolina law does not classify emotional support dogs as service animals. The pet fee and rules apply to emotional support dogs.
Guests will be held responsible for any damages caused by your pet or service animal. Any unauthorized pet caught on property will result in a $100 loss of security deposit.
Pet Emergencies
Bryson City Clinic | 828-488-6018
Lake Junaluska Emergency Vet | 828-452-1478
What's Provided
☑️ Soaps
☑️ Bed Linens
☑️ Bed Sheets
☑️ Bath Towels
☑️ 1 Full Roll Toilet Paper per bathroom
☑️ 1 Full Roll Paper Towel
☑️ Trash Bags
☑️ Basic Soaps & Body Wash
☑️ Coffee Filters
☑️ Drip Coffee Maker
What To Bring?
☑️ Extra Toilet Paper
☑️ Extra blankets if you need. Sanitation is very important to us and leaving extra blankets around causes issues in vacation rentals:)
☑️ Charcoal & Foil for the grill
☑️ Specialty Cooking Items(we provide the basics)
☑️ Cooking oils, seasoning, and such
Cell Service
Cell service is fine at the property. Cell phone signal can be spotty in the area though so be prepared for that.
Written Directions
Property Address: 200 Hyatt Rd Bryson City NC 28713
Written Direction:
GPS will take you to the cabin but can sometimes be spotty in the mountains. Please arrive during the daylight hours iif possible.
From Hwy 74 take exit 67(Bryson City). Continue down Veterans Blvd to main STreet. Take a right on Main Street. Drive 0.2 miles and take a left on Everett St. Drive 0.3 miles and take a right on Depot Street. Drive 0.4 miles and take a slight right turn onto Deep Creek Rd. Take the immediate left across the bridge onto E Deep Creek Rd. Drive 1.2 miles and take a right onto Hyatt Rd. Follow the gravel road 0.2 and take a sharp right turn onto the pavement. Its your only steepish turn. Follow the paved driveway 300ft straight to the house:)
Vehicle Limit
4 Vehicle Maximum without prior approval.
Extra vehicles, motorcycles, campers, or trailers of any kind are not permitted without prior approval.
Side by sides, 4-wheel vehicles of any kind are also not permitted on the property.
Motorcycles & Trailers
This cabin is NOT motorcycle friendly due to the gravel roads
There should be NO campers, trailers, etc of any kind
Cabin Entry
There is an electronic keypad code to access the cabin. Your code will be sent to your email address on file two days prior to your arrival.
Coffee
Standard Drip Coffee Maker
Coffee Filters are also provided
Check-Out
A few basic reminders, nothing crazy your on mountain time!
Check-out is by 10am.
1. Please take all trash to the outside bin.
2. Please load the dishwasher and do not leave dirty dishes.
3. Check for all personal items.
4. Turn off all lights, electronics, and lock the doors.
5. Safe travels home!
Heat & AC
The Heat and AC can be set between 68 - 74 degrees.
Due to high humidity and moisture here, along with the massive amount of bugs, the windows and doors should NOT be left opened at the cabin for any reason. We do understand the desire for "cool mountain air" but please do just go outside:)
Guest will be held responsible for freezing or overworking of the unit due to leaving doors or windows opened.
TV
The TV will be a smartTV so you can login to your favorite applications to stream.
BBQ Grill
The cabin has a park-style charcoal grill
Fire-Pit
We are in a class 10 fire district so...
Fires should not be left unattended for any reason whatsoever.
We may send out a text to immediately discontinue usage of the outside fire pit when we receive safety alerts from local officials.
There are places to purchase bundles of firewood at just about every gas station, grocery store, and everything in between in the area. Many guests also use sticks, twigs, and such from around the property which is also perfectly fine with us.
Fireplace
The indoor fireplace is not functional or advertised.
Trash
- Please place garbage in the outside garbage containers.
- Bagged trash ONLY as there is no city trash pickup here.
- There is no need to move or take the garbage to the road.
- Trash pickup is usually on Thursdays but subject to change.
Cabs & Uber
- Cherokee Cab Services (828) 269-8621
- Uber is in the area with limited availability
- Harrah's Casino Shuttle Services. (828) 497-7777
- Flying Feather's Cab and Taxi Services. (828) 736-0481
- Bryson City Outdoors Shuttle
Linens
Bed linens are provided for each bed at the cabin.
Bunk Beds will NOT be made but will have linens available on the bed(if applicable).
Please do not strip beds or wash items upon departure. All laundry is done professionally off site.
Please note there are no extra blankets or linens at the cabin for sanitary and logistical reasons upon departure.
Towels
Towels: We provide the proper amount of bath towels and wash cloths per maximum number of guests.
Please place used bath towels and wash cloths in the laundry baskets.
Bedding: Bed linens, blankets, and two pillows per queen/king bed.
Please note the white wash cloths and bath towels as well as the hand towels should not be used for anything other than a normal showers and drying of hands.
There will be an additional charge for linens with dirt stains, colored residue, makeup stains, etc.
Kitchen
You should find all of the basic items you will need in the kitchen. Pots, pans, utensils, crockpot, etc
Specialty items needed for cooking, especially during longer stays, you will need to bring yourself. Please note that we do not provide leftover salt, pepper, oils, etc. That is unsanitary for us to leave out unfortunately.
Stores
Grocery Stores:
Ingles in downtown Bryson City
Food Lion In Cherokee
IGA in downtown Bryson City
General Stores:
- Dollar General across from Ingles in downtown Bryson City.
- Dollar General in Ela, which is on the way to Cherokee along Hwy 19 just a few miles outside of Bryson City.
- Dollar General off the Cherokee exit.
- Dollar General out towards Fontana Lake along Hwy 74
Cleaning Products
Cleaning Products Used - Just in case someone has sensitivities we like to disclose the cleaning products used between stays at the property.
- Odoban Disinfectant for surface cleaning
- Oxi-clean Scrubbing Bubbles - rotationally on showers
- Lysol Toilet Bowl Cleaner
- All linens are washed with high temperature, at a commercial laundromat.
Weather
Weather in the mountains can change drastically. This means thunderstorms in the Summer months and the possibility of snow in the winter months. Certain times of the year, mainly, January through March, there will always be the threat of snow.
Infants & Children
There is a crib and crib sheet in the upstairs bedroom closet. Please leave it there.
Please remember you are in a wilderness setting. There are many critters crawling around in the warmer months including venomous snakes and bears.
Emergency Info
Water Issues - Contact Us
Gas smell or concern | Exit the property immediately if there is any type of gas smell in the cabin.
To shut off gas supply to the cabin please find the large propane tank outside. Turn the knob on top of the tank to the right.
Pet Emergencies
* Bryson City Clinic | 828-488-6018
* Lake Junaluska Emergency Vet | 828-452-1478
* 911 for everything else.
Area Guide Snippet and Links
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